AlphaCare™ Service & Support

AlphaCare™ is a global service and calibration program utilizing OEM parts and services designed to keep instruments operating in conformance with ASTM / ISO guidelines. Alpha Technologies is accredited to ISO 17025 for Calibration by A2LA and ISO 9001 registered by BSI.

Our professional field service engineers are highly trained and strategically located to offer you the most reliable calibration and preventive maintenance services for your laboratories.

Our technical support team offers expert troubleshooting and application advice to maximize your testing efficiency.

Legacy Product Brochures

black-samples

 

AlphaCare logo
On-site Programs

Advantage CPMP

The Advantage program is customized for customers who require peak performance year round. The Advantage program is an excellent path to maximize up-time and data integrity in high testing frequency environments.

  • Quarterly pre-scheduled preventive maintenance and calibration service visits.
  • Additional verifications included.
  • One free Breakdown/Emergency service visit.
  • Access to the AlphaCare™ Technical Support Team.

Select CPMP

Select is the most cost-effective plan. The Select plan will achieve and maintain reproducibility, repeatability and accuracy for companies who rely on their testing instruments as an important part of their productivity.

  • Bi-annual pre-scheduled preventive maintenance and calibration service visits.
  • Access to the AlphaCare™ Technical Support Team.

Simplicity CPMP

Created for customers with lower production levels and testing frequency. The Simplicity plan is a good fit for customers who require an annual checkup.

  • Annual pre-scheduled preventive maintenance and calibration service visits.
  • Access to the AlphaCare™ Technical Support Team.

On Demand

This program provides full rate services on demand to customers who do not take advantage of the AlphaCare™ service programs.

support

 

 

In-house Services

Alpha Technologies is able to calibrate, repair and verify a wide range of disciplines for mechanical, dimensional, and thermodynamic accuracy.

Device Services

  • Torque standard calibration and repairs
  • Rotor height gauge calibration and repairs
  • Mooney weight verifications
  • Temperature meter verifications
  • Die Repairs

Rebuild & Refurbishing

Consumables & Spares

  • Butyl, EPDM testing materials
  • Film and seals
  • OEM spare parts